Patient medical information is kept strictly confidential. We respect our patients and the release of their confidential medical information in a form of a medical report requires the consent of the patient as well as discretionary approval of IMH.
All applications must be accompanied by an official letter from the organisation with the patient’s name, NRIC number and the purpose of the application to be included.
Please send in the medical report application via:
Payment must be made in full before the medical report will be released to the patient/ requester. For any shortfall of the medical report fee, a top-up is required. If the payment made exceeds the medical report fee, a refund cheque will be processed by Finance Department and sent to the patient/payer within 2 months.
Our doctors will review every medical application and determine the most appropriate type of medical report to be provided.
Common types of medical reports:
Medical Report Types
(as of Aug 2021)
Estimated Time Taken **
The report requires a doctor’s opinion and may require the doctor’s assessment of the patient. It will be written based on clinical information documented in the hospital. The doctor may request for an assessment after upon a review. More detailed reports and/or assessments will require a Special Complex Report to be written, for which the Complex Report fee will apply.
6 to 8 weeks (Complex Report)
Details of the Mental Capacity Act can be obtained from the Office of Public Guardian website. The report requires our doctor to complete the Form 224 under the Mental Capacity Act. The application for this report often comes with the processing of the Affidavit upon the completion of the Form 224 report. For details on the Deputyship application, you may contact the Office of Public Guardian at 1800-111-2222 or email email@example.com.
The report requires our doctor's expert opinion in relation to a professional subject matter or requires our doctor to comment on other reports by private psychiatrists.
**Depending on the type of report and complexity of the case, the following are some examples of situations where the medical report may take a longer time to be completed.
The doctor who is preparing the report may require the patient to undergo other assessments/tests. The medical report fee excludes the additional fees of such tests and the medical report will not be released until full payment is made.
Full payment must be made before the medical report will be released to the patient/ requester. For any shortfall of the medical report fee, a top-up will be required. If the payment made exceeds the medical report fee, a refund cheque will be processed by IMH Finance Department and sent to the payer within 2 months.
Crossed cheques should be made payable to the “Institute of Mental Health” and mailed to:
Institute of Mental Health
10 Buangkok View
Attn: Medical Records Office
Payment by cash, credit card, NETS can be made in person at IMH Clinic B registration counter. A Medical Records Office staff will assist you. For funds transfer via GIRO, please check with us for the bank details.
For patients who have difficulty paying the fees, a referral will be made to the Medical Social Work team who will assess the patients’ eligibility for financial assistance. Patients will be asked to submit the relevant supporting documents to the medical social worker.
The medical report will be mailed to the mailing address as stated in the IMH Patient Consent Form.
For a medical report application by the patient, only the patient is allowed to self-collect the medical report upon producing his/her NRIC for verification. For the collection of medical report by non-patients, the patient’s authorisation letter is required.
The medical report is valid for 6 months from the report date. A fresh application is required after the medical report expires.
Please contact us to check the status of the medical report for the cancellation request.
Note: For payments made by the patient, the hospital reserves the right to offset any outstanding bills by the patient before a refund is given.
Download Request for Medical Report information sheet here (PDF, 70 KB).
10 Buangkok ViewSingapore 539747