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JCI-Accredited Hospital

JCI-Accredited Hospital

JCI Accreditation

The Institute of Mental Health (IMH) was awarded the Joint Commission International (JCI) accreditation in 2005. The JCI award represents a high international benchmark on quality patient care and safety standards.

Report a Quality and Safety Issue

As a JCI-accredited health care organisation, we take utmost care to provide high standards of treatment to our patients at all times.  If you have any concern about patient safety or the quality of care we provide, please contact our Patient Relations Office at 1800 386 4541 or email qsm@imh.com.sg. We strive to resolve all issues swiftly and satisfactorily.

Should you feel that your concerns have not been addressed adequately despite our best efforts, you have the option of contacting JCI at jciquality@jcrinc.com. For details on how to send in a feedback, visit http://www.jointcommissioninternational.org/contact-us/report-a-quality-and-safety-issue/

A member of National Healthcare Group ISO   Comm Chest Award Bronze