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Emergency Services

IMH’s 24-hour Emergency Services provides urgent intervention for those who experience acute difficulties in their mental health at any time of the day. Upon admission, our multidisciplinary team will carefully and systematically assess your condition.


Waiting Time

After the initial assessment, our staff will inform you of the estimated waiting time. Depending on the severity of your condition, you will be seen according to your priority level. While each case is important to us, the emergency department will have to tend to acute cases first. 

Peak Periods

The peak periods are between 11 am and 7 pm. Due to the high number of patients, the waiting time to see a doctor may be extended.

Consultation and Treatment

Our medical team is trained to carefully assess your condition. If your condition requires a review by doctors from other departments in IMH during office hours, arrangements will be made for the respective doctors to attend to you.

  • Observation Ward
    You may be referred to the Observation Ward at the Emergency Services. Following a review, a decision will be made to determine if you require inpatient admission or outpatient care.
  • Admission
    If there is a need for further investigation and treatment, you will be admitted to the ward of your choice.

For further enquiries, please contact our Emergency Hotline at 6389 2003 / 6389 2004.

A member of National Healthcare Group ISO   Comm Chest Award Bronze