Patient medical information is kept strictly confidential. We respect our patients and the release of their confidential medical information in a form of a medical report is subject to the consent of the patient as well as approval and discretion of IMH.
Who can request for a patient’s medical report
- Courts/Law firms
- Insurance firms
- Ministries, Statutory Boards such as Central Provident Fund Board (CPF), Ministry of Social and Family Development (MSF) or other government agencies
- Government authorities such as Singapore Police Force (SPF) and Singapore Armed Forces (SAF)
- Patients (application and purpose will be reviewed by the attending doctor)
How to apply for a medical report
All applications must be accompanied by an official letter from the organisation with the patient’s name, NRIC number and the purpose of the application to be included.
Please send in the medical report application via:
• An email request to the Medical Record Office (MRO) at mro_imh@imh.com.sg
• Hardcopy mail
• Walk-in at any of the following IMH Specialist Outpatient Clinics:
- Clinic B at IMH
- Community Wellness Clinic at Geylang Polyclinic
- Community Wellness Clinic at Queenstown Polyclinic
- Child Guidance Clinic (CGC) at the Health Promotion Board
Documents required
• An official letter from the organisation with the patient’s name, NRIC number and the purpose for the application must be clearly stated.
• The patient’s written consent to release his/her medical information with a witness’ details and signature. For patients who are below 21 years old, the consent of a parent or legal guardian is required. You may download the IMH Patient Consent Form here or obtain a hardcopy form from IMH Medical Records Office.
• Please attach other relevant documents that are available e.g. medical reports done at other healthcare institutions, previous assessment reports (e.g. psychological and IQ tests).
Medical Report Types and Fees
Our doctors will review the medical reports applications and determine the most appropriate type of medical report to be provided.
Common types of medical reports:
Medical Report Types
|
Fees
(as of Aug 2021)
|
Estimated Time Taken **
|
Ordinary Report
The report will be written based on the patient’s clinical information that is documented in the hospital. No assessment will be required in the preparation of the report. |
$128.40 |
2 to 4 weeks |
| Specialist Simple Report / Specialist Complex Report The report requires a doctor’s opinion and may require the doctor’s assessment of the patient and will be written based on the clinical information that is documented in the hospital. The requirement for assessment is subject to a review by the doctor. More detailed report and/or assessments will require a Special Complex Report to be written for which the Complex Report fee will apply.
|
$251.45 or $535.00
|
4 to 6 weeks (Simple Report) 6 to 8 weeks (Complex Report)
|
Forensic Report
The report requires a doctor’s opinion that is related to forensic matters and requires the doctor’s assessments/interviews with the patient and/or his/her family. The report includes the fitness to plea, a patient’s mental state at the time of the alleged offense or causal link between the patient’s mental condition and the commission of offense. This report fee will only be advised after the doctor’s complete assessment of the patient’s condition. |
$1391
$2568 (External Remand) |
minimum 12 weeks |
| Medical Report under the Mental Capacity Act (MCA) Details of the Mental Capacity Act can be obtained from the Office of Public Guardian website. The report requires our doctor to type in the Form 224 under the Mental Capacity Act. The application for this report often comes with the signing of the Affidavit upon the completion of the report. The processing fee of the Affidavit is $107.
|
$1391 |
10 to 12 weeks |
| Expert Opinion / Second Opinion Report The report requires the professional / expert opinion from our doctor in relation to a professional subject matter or requires our doctor to comment on other private psychiatrist reports.
|
$5350 |
minimum 12 weeks |
**Depending on the type of report and complexity of the case, the following are some examples of situations where the medical report may take longer to be completed.
- The patient is hospitalised when the report is being prepared.
- The doctor is on leave or away for conference.
- The patient requires further assessment(s) before the doctor can complete the report.
Assessments by Doctor
The doctor who is preparing the report may require the patient to undergo other assessments/tests. The medical report fee excludes the additional fees of such tests and the medical report will not be released until full payment is made.
- Psychological/IQ Assessments
- Laboratory tests
- Medications
Payment
Full payment must be made before the medical report will be released to the patient/ requester. For any shortfall of the medical report fee, a top-up will be required. If the payment made exceeds the medical report fee, a refund cheque will be processed by IMH Finance Department and sent to the payer within 2 months.
Crossed cheques should be made payable to the “Institute of Mental Health” and mailed to:
Institute of Mental Health
10 Buangkok View
Singapore 539747
Attn: Medical Records Office
Payment by cash, credit card, NETS can be made in person at IMH Clinic B registration counter. A Medical Records Office staff will assist you. For funds transfer via GIRO, please check with us for the bank details.
For patients who have difficulty paying the fees, a referral will be made to the Medical Social Work team who will assess the patients’ eligibility for financial assistance. Patients will be asked to submit the relevant supporting documents to the medical social worker.
Mailing and Collection of Medical Report
The medical report will be mailed to the mailing address as stated in the IMH Patient Consent Form.
For a medical report application by the patient, only the patient is allowed to self-collect the medical report upon producing his/her NRIC for verification. For the collection of medical report by non-patients, the patient’s authorisation letter is required.
Validity of Medical Report
The medical report is valid for 6 months from the report date. A fresh application is required after the medical report expires.
Cancellation of Medical Report Application
Please contact us to check the status of the medical report for the cancellation request.
• An official cancellation request must be made in writing through a letter or an email, indicating the reason for the cancellation.
• An administrative fee of $21.40 will be charged for the cancellation.
• A cancellation is not allowed if the doctor has already started writing the report. No refunds will be made.
• If the cancellation is approved, a refund cheque will be processed by IMH Finance Department and sent to the payer within 2 months.
Note: For payments made by the patient, the hospital reserves the right to offset any outstanding bills by the patient before a refund is given.
Contact the Medical Records Office
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