Request for Medical Report

The Medical Records Office (MRO) provides a medical report processing service to our patients. However, the release of confidential medical information is subject to approval by the hospital.

MRO

What is required during the request for medical information?

Patient’s written consent on this form is required for the release of medical information.
For patients below 21 years old, the consent of the patient's parent or legal guardian is required.
A Witness signature together with the written consent
A letter indicating the reason for the medical information
Payment for the information required. Cheques are to be crossed and made payable to “Institute of Mental Health”.

What other information helps?

Any previous assessments previously done with the patient (including but not limited to IQ tests, medical reports done at other institutions)
All educational records and certificates (when possible)
Patient’s preferred language

How much is the deposit?

For a factual or specialised report	$535.00
For insurance claims	$251.45

What are the most common medical report types?

Factual Report
This report includes treatment details of the patient’s medical condition based on the patient’s available medical information. No need to review patient. (Report Fee : $128.40)
Specialist Simple Report
This report requires a professional opinion and may require a one-time actual assessment of the patient or based on existing clinical notes. (Report Fee : $251.45)
Specialist Complex Report
This report requires a professional opinion and is prepared based on a detailed assessment and may require more than one assessment of the patient. (Report Fee : $535.00)
Forensic Report
Opinion report that is related to Forensic matters and requires 2-3 consultations with patient and family. It is based on outpatient/inpatient setting. The report includes fitness to plea, patient’s mental state at the time of the alleged offense or causal link between the patient’s illness and the committed offense. (Report Fee : $1,391.00)

Doctor’s assessment

Your doctor will need to assess you before writing a report under these conditions:

You have a new symptom that was not discussed during the previous treatments.
You have not been to IMH for the last 3 months.
The doctor who is writing this report is new to you.

Do I need to pay for the assessments?

Yes, you are required to pay for the assessments by the psychiatrist or psychologist.

Do I need to pay for the affidavit, if needed for the Medical Report?

Yes, you are required to pay separately for the signing of affidavit which costs $107 , usually required for Mental Capacity Assessment reports.

Who may I approach if I have difficulty in paying for the report?

If you have difficulty in paying for the report, kindly inform our Medical Record Officer. He will assess your case and refer you to either our Business Office or our Medical Social Worker.

When can the requested medical report be ready?

As a general guide, medical reports take between 3–4 weeks to complete.

Delays in prompt processing may be due to the following reasons:

The patient has upcoming clinic appointments
The patient has been hospitalised
The doctor is away on leave
The patient requires further assessments before the doctor can write the report.

How long is the medical report validated?

The medical report is valid for only 6 months from the report date. A fresh request is required, should the need arise.

How can I cancel a request for a medical report?

Please call us at the contact numbers provided below for enquiries on the status of your request before cancellation.

An administrative charge of $21.40 will be imposed for cancellation.
Cancellation will NOT be allowed if the doctor has already prepared the report.
An official request has to be faxed or mailed to MRO stating the reasons for cancellation.
The refund cheque would be mailed out in approximately 3–4 weeks.